Terms of service
Last updated: July 4, 2026
Overview
Welcome to Aster Row. Throughout this document, "we," "us," and "our" refer to Aster Row, which is operated by Elicie LLC, who operates this website together with all of its features, content, and services (collectively, the "Services"). Our store runs on the Shopify platform.
These Terms of Service, along with every policy we reference within them, form the agreement that governs how you may use the Services and lay out the rights and responsibilities of both you and Aster Row. We ask that you read them in full before browsing or purchasing. By visiting our site or using any part of the Services, you confirm that you accept these Terms and our Privacy Policy in their entirety. If any part of them is not acceptable to you, please do not use the Services.
1. Eligibility and Your Account
1.1 By using the Services, you confirm that you have reached the age of majority in the place where you live, or that you have the consent of a parent or legal guardian, and that you are able to enter into a binding contract.
1.2 If you permit a minor under your supervision to use the Services on a device you own or control, you take responsibility for their activity.
1.3 Certain features may require you to create an account and supply information that is accurate, current, and complete — including your email, billing, payment, and shipping details. You agree to keep this information up to date.
1.4 You alone are responsible for protecting your password and for everything that happens under your account. Accounts may not be sold, transferred, or assigned to anyone else.
2. Our Products
2.1 We make every effort to present our products faithfully, but the colors, textures, and fine details you see may differ slightly depending on your screen and its settings.
2.2 We cannot guarantee that any product will appear exactly as shown on your device or that it will satisfy every personal expectation.
2.3 Product descriptions, styles, and availability may change at any time without notice. We reserve the right to limit quantities or to discontinue any item at our discretion.
3. Orders
3.1 When you place an order, you are making an offer to purchase. We may accept or decline any order at our discretion.
3.2 Your order becomes a binding contract only once we send you a confirmation of acceptance and your payment has been successfully processed.
3.3 Please review your order before submitting it, as we may not always be able to change or cancel an order once it has been accepted. Should we need to cancel or adjust an order on our end, we will reach out using the contact details you provided.
3.4 All returns, refunds, and exchanges are governed by our Refund Policy, which forms part of these Terms.
4. Pricing and Payment
4.1 Prices, promotions, and discounts may be updated at any time without prior notice. The price that applies to your purchase is the one shown at checkout.
4.2 Shipping is free on all orders, and Aster Row covers any applicable import duties and customs charges, so no such fees will be passed on to you. Where sales tax or equivalent applies, it will be shown at checkout.
4.3 You agree to provide valid, authorized payment details and you authorize us to charge your selected payment method for the full order amount. You confirm that you are entitled to use the payment method you provide.
5. Shipping and Delivery
5.1 Any delivery estimates we share are provided in good faith as a guide and are not guaranteed.
5.2 We are not responsible for delays that fall outside our control, including those caused by carriers, customs processing, weather, or other unforeseen events.
5.3 Responsibility for the products passes to you once they are delivered to the address you provided.
6. Intellectual Property
6.1 Everything that appears within the Services — including our name, logos, trademarks, images, text, graphics, and underlying software — belongs to Aster Row or to those who have licensed it to us, and is protected by applicable intellectual property laws.
6.2 You may use the Services solely for your own personal, non-commercial purposes. Copying, reproducing, republishing, or distributing any of our content without written permission is not allowed.
7. Third-Party Tools and Services
7.1 From time to time we may give you access to tools provided by third parties. These are made available "as is," without any monitoring, endorsement, or warranty from us.
7.2 Any use you make of such tools is entirely at your own risk, and you should review the relevant third party's own terms and conditions.
8. External Links
8.1 The Services may include links to websites operated by others. We have no control over the content, products, or practices of those sites and accept no responsibility for them.
8.2 Following any third-party link is done at your own risk. We encourage you to read the terms and privacy policies of any website you visit.
9. Our Platform Provider
Aster Row operates on the Shopify platform. Every sale is made directly between you and Aster Row. Shopify acts only as our technology provider and is not a party to, or responsible for, any aspect of the transactions between you and us, including product quality, fulfillment, delivery, or any dispute that may arise.
10. Privacy
Any personal information we collect through the Services is handled in accordance with our Privacy Policy. By using the Services, you acknowledge and agree to the practices described there.
11. Your Feedback
If you send us ideas, suggestions, or other feedback, you grant us an ongoing, worldwide, royalty-free right to use, adapt, and build upon that feedback for any purpose, without any obligation or payment to you.
12. Errors and Inaccuracies
Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to descriptions, pricing, promotions, or availability. We reserve the right to correct any such errors and to update or change information at any time — including after an order has been placed — without prior notice.
13. Acceptable Use
You agree not to use the Services for any unlawful or prohibited purpose, or in any way that infringes the rights of others. Prohibited activity includes, but is not limited to, distributing malware or harmful code, sending spam, scraping or harvesting data, impersonating any person or entity, and any conduct that could damage, disable, or interfere with the Services or other users' enjoyment of them.
14. Suspension and Termination
We may suspend or end your access to the Services at any time, with or without notice, if we believe you have breached these Terms or for any other reason at our discretion. Provisions that by their nature should continue after termination — including those on intellectual property, feedback, disclaimers, limitation of liability, indemnification, and governing law — will remain in effect.
15. Disclaimer of Warranties
To the fullest extent permitted by law, the Services and all products are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Nothing in these Terms limits any warranty or statutory right that cannot lawfully be excluded.
16. Limitation of Liability
To the maximum extent allowed by law, Aster Row — together with its affiliates, licensors, partners, and platform providers — will not be liable for any indirect, incidental, special, consequential, or punitive losses arising from your use of the Services or from any product you purchase. Where liability cannot be excluded by law, it will be limited to the amount you paid for the relevant order.
17. Indemnification
You agree to indemnify and hold Aster Row, its platform providers, and its related parties harmless from any claims, losses, liabilities, or expenses (including reasonable legal fees) that arise from your breach of these Terms or your misuse of the Services.
18. Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be applied to the fullest extent permitted, and the remaining provisions will continue in full force and effect.
19. Waiver and Entire Agreement
Our failure to enforce any right or provision of these Terms will not be treated as a waiver of that right. These Terms, together with any policies we reference, make up the entire agreement between you and Aster Row and replace any prior agreements between us.
20. Assignment
You may not transfer or assign your rights or obligations under these Terms without our written consent. We may assign ours freely, including in connection with a merger, acquisition, or sale of assets.
21. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.
22. Headings
Section headings are included only for ease of reference and do not affect the meaning or interpretation of these Terms.
23. Changes to These Terms
We may revise these Terms at any time by posting the updated version on this page with a new "last updated" date. Where changes are significant, we will take reasonable steps to notify you. By continuing to use the Services after any update takes effect, you accept the revised Terms.
24. Contact Information
Trade Name: Aster Row
Phone: +13025723824
Email: support@aster-row.com
Address: 447 Broadway, 2nd Floor 2828, New York, New York, 10013, United States
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST). We aim to respond to all enquiries within 24 hours, in the order received.