At Aster Row, we're dedicated to providing a smooth, secure shopping experience for customers across the United States and worldwide. The following outlines how payments work when you shop with us.
Accepted Payment Methods
We accept all major credit and debit cards, including Visa, Mastercard, American Express, Discover, and Diners Club. For added convenience, we also support Apple Pay, Google Pay, Shop Pay, and PayPal, so you can check out quickly and securely using the method that suits you best.
Currency
All transactions are processed in U.S. Dollars (USD).
Payment Security
Your payment information is fully encrypted and processed through secure channels. For your protection, we never store credit or debit card details on our servers.
Payment Verification
To keep your account safe, certain payments may be subject to additional verification. Orders are processed only once payment has been successfully confirmed.
Failed Transactions
If a payment doesn't go through, we recommend checking with your bank or card provider in the first instance. Our team is always happy to help if you run into any difficulty. Please note that orders can only be completed once payment has been successfully received.
Refunds
Approved refunds for returned items are issued to your original payment method within 10 business days, in accordance with our Refund Policy.
Here to Help
For any questions regarding your order, or anything else, please write to us at support@aster-row.com . Wherever you are, our team is always pleased to assist.
Contact Information
Trade Name: Aster Row
Phone: +13025723824
Email: support@aster-row.com
Address: 447 Broadway, 2nd Floor 2828, New York, New York, 10013, United States
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST). We aim to respond to all enquiries within 24 hours, in the order received.